Ellidore Membership Terms & Conditions

Ellidore Membership Terms & Conditions (California Version)

These Terms and Conditions (“Terms and Conditions”) set out the terms pursuant to which Ellidore Events Limited (the “Company”) agrees to provide services to the Member, and by enrolling in membership the Member agrees to be bound by them.

⸻

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires:

• “Application Form” means the form completed by an applicant in applying for membership.
• “Business Day” means a day other than Saturday, Sunday, or a U.S. federal holiday, when banks in California are open for business.
• “Company” means Ellidore Events Limited, operating in the United States.
• “Effective Date” means the date on which membership is confirmed by the Company following payment of the Membership Fee.
• “Fee” means the annual membership fee charged by the Company.
• “Goods” means any goods purchased by the Company as agent for the Member.
• “Member” means the person accepted by the Company as a member.
• “Member Information” means the personal and identification information provided on the Application Form.
• “Privacy Policy” means the Company’s privacy policy, amended from time to time, in compliance with applicable California privacy law (including the California Consumer Privacy Act, “CCPA”).
• “Renewal Date” means the date membership renews automatically, unless cancelled.
• “Service Fees” means any fees charged by the Company in connection with Services beyond the annual Fee.
• “Services” means the concierge and related services set out in Clause 4.
• “Supplier” means any third-party supplier engaged by the Company on behalf of the Member.

⸻

2. Membership

2.1 Within 10 Business Days of receiving a completed Application Form, the Company will notify the applicant of acceptance or rejection. The Company may refuse membership at its discretion without assigning a reason.

2.2 Membership commences on the Effective Date, once (i) payment of the Fee has been received in cleared funds, and (ii) the Company has received all required Member Information.

2.3 Membership is personal to the Member and is non-transferable.

2.4 The Company may cancel membership at any time upon written notice.

⸻

3. Fees and Renewals

3.1 The Fee shall be as notified by the Company and is non-refundable except as expressly provided in Clause 6.

3.2 The Company may increase the Fee on renewal. Members will be notified at least 30 days before the Renewal Date.

3.3 Membership renews automatically each year on the Renewal Date unless the Member provides written cancellation within 14 days of receiving the renewal notice.

3.4 If the Fee is unpaid when due, all sums owed to the Company become immediately payable.

⸻

4. Services

4.1 The Company may provide the following Services on request:
• Procurement of luxury or rare items;
• Booking and management of travel and holidays;
• Event planning and management;
• Procurement of tickets for entertainment and sporting events;
• Personal shopping and styling services;
• Education and advisory services;
• Property search and acquisition;
• Daily errands and lifestyle management;
• Corporate events and conferences;
• Any other service notified in writing.

4.2 The Company reserves the right to refuse any request at its sole discretion.

4.3 The Company will liaise with Suppliers on behalf of the Member but accepts no liability for Supplier performance.

4.4 Tickets purchased for sold-out events may be subject to premium pricing. Refunds in case of event cancellation are limited to what is recoverable from the Supplier.

⸻

5. Payments

5.1 Members must pay all amounts due in full and on time.

5.2 Late payments may incur interest at the lesser of (i) 5% above the U.S. prime rate as published by The Wall Street Journal or (ii) the maximum rate permitted under California law.

5.3 Payments by credit card may be subject to processing fees.

⸻

6. Cancellation and Suspension

6.1 The Company may cancel a membership immediately if:
• The Member commits a material or repeated breach of these Terms;
• Any Fee or Service Fees remain unpaid after the due date;
• The Member provides false or misleading information.

6.2 Members may cancel within 14 days of the Effective Date for a full refund, unless Services have already been provided.

6.3 After this period, cancellation does not entitle the Member to a refund.

⸻

7. Liability

7.1 Services are provided “as is,” and the Company makes no warranties, express or implied, except as required by law.

7.2 To the maximum extent permitted by California law, the Company disclaims liability for:
• Loss of profits, revenue, or business opportunities;
• Indirect or consequential damages;
• Loss or corruption of data;
• Acts or omissions of Suppliers.

7.3 The Company does not limit liability for fraud, willful misconduct, or personal injury caused by negligence.

7.4 The Company’s aggregate liability is limited to the Membership Fee paid in the preceding 12 months.

⸻

8. Force Majeure

The Company shall not be liable for failure to perform due to causes beyond its control, including but not limited to natural disasters, government actions, war, terrorism, strikes, pandemics, supply shortages, or service interruptions.

⸻

9. Confidentiality

Both parties agree to keep confidential information private during membership and for five years after termination, except as required by law.

⸻

10. Privacy

The Company complies with the California Consumer Privacy Act (CCPA). Members may request:
• Access to personal information collected;
• Deletion of personal information (subject to legal retention limits);
• Opt-out of the sale or sharing of personal information.

⸻

11. Notices

Notices shall be in writing and delivered by hand, overnight courier, or email. Notices are effective when received.

⸻

12. Restrictions

Members may not use Ellidore’s confidential information to solicit its employees or suppliers. Any such clause will be applied only to the extent enforceable under California law.

⸻

13. Entire Agreement

These Terms and Conditions are the entire agreement and supersede all prior communications.

⸻

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of California.

Any disputes shall be resolved either:
• In the state or federal courts located in California, or
• By binding arbitration under the rules of the American Arbitration Association (AAA), if specified in the Member’s agreement.

‍